Terms & Conditions

The Resume Store
250 Rosery Rd NW – Largo, Florida 33770: 727.219.0177 • Fax: 727.351.4182

Terms & Conditions

Satisfaction Guarantee: When purchasing products and services, clients agree to “The Resume Store’s” promise of satisfaction, specifically for resumes and cover letters that meet industry standards and adapt to changing demands. Satisfaction is guaranteed only when the products align with customary practices in the field. The client is responsible for discovering errors, imperfections, or necessary changes after the final production. Upon completion, “The Resume Store” maintains copies of all related correspondence that confirms client satisfaction. The Satisfaction Promise is forfeited if a client requests modifications or content contrary to HR and recruitment standards. “The Resume Store” will not support or endorse any content, formatting, or requests that may undermine a client’s career objectives. Our services aim to help clients secure interviews and, when applicable, obtain employment through counseling.

Limitations on Satisfaction: The SATISFACTION GUARANTEE does not apply to employment counseling services. These additional services may include in-person or phone counseling sessions, internet research, forwarding live job site links, and job postings—distinct from traditional resume and cover letter writing services. Clients who purchase counseling services agree not to hold “The Resume Store,” its owners, employees, or contractors liable for any outcomes that do not meet client expectations or those of third parties. Resumes and cover letters are designed solely to generate interview opportunities, not guarantee employment. While “The Resume Store” cannot guarantee employment, it applies up-to-date methodologies to improve clients’ chances of gaining interviews.

Revisions: In alignment with our SATISFACTION GUARANTEE, all requests for changes to resumes and cover letters within 180 days after client approval are provided free of charge. However, modification requests made after 180 days may incur additional charges at the discretion of “The Resume Store.” Additionally, requests for revisions may be rejected if we determine that the candidate does not meet the qualifications after reading the job posting.

No Refund Policy: Due to the specialized nature of our products and services, “The Resume Store” enforces a strict “no refund” policy. No refunds, expressed or implied, are available for any services or products provided.

Right of Use: “The Resume Store” retains ownership rights over all generic content created for resumes and cover letters. Any personal information shared by clients, such as employment history, educational background, achievements, and similar details, remains strictly confidential (refer to our Privacy Policy) and is considered the client’s property.

Privacy Policy: As a professional resume and career counseling service, “The Resume Store” is committed to safeguarding all sensitive information entrusted to us to develop job search tools and services. This information includes but is not limited to, contact information (addresses, phone numbers, email addresses), employment history, educational details, achievements, and other declarations. “The Resume Store” guarantees that no employee, agent, or associate will share or misuse client information with any third party unless authorized in writing by the client, except as required by law, such as through court orders.

Payment Terms: Full payment is required upfront via major credit cards (Visa, MasterCard, American Express, Discover), PayPal Credit, and other accepted payment methods.